We are at Av. Álvaro Obregón 312, in downtown Chetumal, Quintana Roo. Shops, restaurants and the Boulevard Bahía are nearby, and the airport, the international ferry terminal and the Tren Maya station are about 5 minutes away.

We offer a hotel–airport transfer service for $150 MXN, subject to availability (included at no cost for companies with a corporate agreement and for Expedia VIP guests). Ask for it on WhatsApp at +52 983 752 5880. You can also take a taxi, Uber or DiDi: from the airport about 5 minutes ($50–100 MXN), from the ferry terminal about 5 minutes ($40–80 MXN), from the Tren Maya station about 5 minutes ($50–100 MXN) and from the ADO bus terminal about 15 minutes ($50–100 MXN). Prices are approximate.

Check-in is from 3:00 p.m. and check-out is until 12:00 p.m. Our reception is open 24 hours, so you can arrive at any time.

Yes. You can get your electronic invoice (CFDI) in about 20 seconds with FacturaPoint. Ask at reception for details.

Cancellation and modification conditions depend on the rate and the channel where you booked. Contact us on WhatsApp at +52 983 752 5880 or by email at [email protected] and we will help you.

We are sorry, we do not accept pets.

We do not have a restaurant on site, but there are many restaurants, cafés and convenience stores within walking distance. Our reception can recommend places nearby.

Yes, we have free parking for our guests, subject to availability.

Yes. We are in downtown Chetumal and our reception is open 24 hours. Many of our guests, including solo travelers, mention in their reviews that they felt safe during their stay.

Walk the Boulevard Bahía at sunset, visit the Museo de la Cultura Maya, shop at the Zona Libre on the border with Belize, take the ferry to Belize, or plan day trips to Bacalar and the Mayan sites of southern Quintana Roo.